Account Manager

We are hiring an energetic, passionate and experienced candidate for the position of Account Manager at St Laurn Hotel.

Duties and Responsibilities for Account Manager:

• Developing and maintaining relationships with key accounts, including travel agencies, event planners, and corporate clients
• Conducting sales calls and site visits to promote the hotel’s facilities and services
• Negotiating contracts and rates with clients
• Coordinating with various departments within the hotel to ensure client needs are met, including the sales team, operations, and catering staff
• Generating and analyzing sales reports to track progress and identify areas for improvement
• Participating in industry events and networking opportunities to increase the hotel’s visibility and attract new business
• Providing excellent customer service to clients and addressing any concerns or issues that arise

Skills:

• Excellent communication and interpersonal skills
• Strong sales and negotiation abilities
• Ability to multitask and manage multiple projects simultaneously
• Proficiency in Microsoft Office and sales software such as Salesforce or HubSpot
• Analytical and problem-solving skills to identify opportunities and address challenges
• Ability to work independently and as part of a team

Requirements:

• Previous experience in sales or account management in the hospitality industry
• Knowledge of hotel operations and services
• Ability to travel as needed for client meetings and events
• Availability to work flexible hours, including weekends and holidays, as needed by the hotel.