Overview

We The Fern Sardar Sarovar Resort is hiring energetic, passionate and experienced candidate for the position of Captain – F&B Service.

Captain – F&B Service Duties and Responsibilities:

  • Have a complete knowledge of all food and beverage menu items available to Room Service and pool side.
  • Have a Good knowledge of wine and wine pairings.
  • Always follow standard telephone etiquette while speaking to guest over phone.
  • Greet Guests appropriately at their room and provide service upon items ordered.
  • Occasionally take room service orders by telephones and by the in room ordering guest Apps / other devices.
  • Coordinate all guest orders in advance in-order to avoid any partial deliveries to guest rooms.
  • Collect orders from the kitchen, ensure they have been prepared and presented correctly.
  • Ensure Prompt and efficient deliver of food and beverage to the guest’s room.
  • Ensure that hot food is maintained and delivered hot and all cold items are delivered cold.
  • Serve drinks efficiently in the proper glass with the proper garnish.
  • Good knowledge of different type of tray and trolley set-ups.
  • Aware of all amenities to ensure they are set-up and delivered on time.
  • Ensure Trays and Carts are removed from the hotel hallways and elevator bays at all times.
  • Read and retain all pertinent information regarding daily promotions, food and beverage specials.
  • May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs.
  • Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
  • Check storage areas for proper supplies, organization, and cleanliness.
  • Complete and raise store requisition for additional supplies needed.
  • Perform duties of the room service manager in his absence.
  • Must be able to anticipate guest or operational needs.
  • Maintain regular attendance in compliance with the hotel Standards.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times.
  • Perform any other duties as assigned by the Manager or Director of Food and Beverage.

Prerequisites:

Excellent oral and written communication skills.

Able to stand, sit, or walk for an extended period of time.

Education:

High School diploma or diploma in hotel management or experience in a hotel or related field preferred.

Experience:

Two or more year’s experience as Captain or Vice Captain in F&B Service in a high volume hotel preferred.

About The Fern Sardar Sarovar Resort

THE FERN SARDAR SAROVAR RESORT, EKTA NAGAR (KEVADIA), GUJARAT
A tranquil getaway, far from the ruckus of the city, where you can have your day in the sun. This 14-acre resort- The Fern Sardar Sarovar Resort, Kevadia facilitates 169 rooms, 2 restaurants, conferencing facilities, a plethora of indoor activities, a splendid swimming pool, spa, health club Jacuzzi and outdoor activities like no other. Relax, catch up on some much-needed rest, and unwind as you soak in the relaxed surroundings.

Next to Ekta Dewar- Entry to the tallest Statue in the world “The Statue of Unity” The Fern Sardar Sarovar Resort is a luxurious resort offering 169 tastefully decorated Pool View and Ekta Dwar-facing & garden facing rooms. Our resort gives you a chance to relax and rejuvenate on your journey to discover the interesting political heritage associated with Iron Man of India.

Indulge yourself in exciting activities and excursions while staying at The Fern Sardar Sarovar Resort. Visit the World’s tallest statue- Statue of Unity, situated at a distance of just 7 kilometres, dine at multi-cuisine vegetarian restaurant, enjoy the scenic beauty of pristine surroundings from our viewing deck or just relax in modern rooms. Designed with the modern tourist and business traveller in mind, The Fern Sardar Sarovar Resort would compel you to come back every year for a memorable hospitality experience.

Weddings, anniversaries, birthday parties, conferences, corporate award shows and dinner, dealer’s meet, training sessions, off sites, fashion shows, car promotion shows; you name it, we host it.

Be it your next informal college group re-union that was a long time coming, a fancy party you have been wanting to throw to celebrate your promotion, or the corporate dinner party, our facilities, state of the art technology and service that is beyond your imagination are sure to blow your mind off. We pride ourselves on our guest rooms and cottages that are second to none in the whole city. This destination, owing to its legacy and service, draws people from all parts of the city. At your demand, the events and activities could also spill over to the lush green meadows outside and smartly integrate whatever we have to offer. Here we value your time and hence with complete and uninterrupted access to computers, photocopiers, 24x7 internet and a well- lit work cum study table in the room, your business needs are always given the utmost priority as well.