Customer Service Executive

We are hiring an energetic, passionate candidate for the position of Customer Service Executive at Keva Kaipo Industries Pvt. Ltd.

Number of Opening: 6

Freshers can Apply

Duties and Responsibilities of Customer Service Executive:

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information

Skills and Requirements:

• Freshers can Apply.
• Excellent interpersonal and written and oral communication skills.
• Ability to lead a team.
• Computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.