Overview

We JW Marriott Hotel Kolkata is hiring dynamic, energetic, passionate and experienced candidate for the position of Duty Manager.

Overseeing daily operations, guaranteeing employee productivity, monitoring the efficiency of all processes, and fostering a positive work atmosphere are all tasks of the Duty Manager. You’ll also meet with upper management on a frequent basis to be informed on organisational changes, issues, and improvements.

Finally, you will ensure that all operations run smoothly and that we achieve our company objectives.

Responsibilities

  • Keep track of monthly, quarterly and yearly goals
  • Work with management to assess and improve processes and policies
  • Monitor and report on revenue and cash flow
  • Uphold and enforce company policies
  • Train new hires
  • Address employee complaints or performance issues as needed
  • Check in with employees regularly to determine satisfaction
  • Schedule shifts
  • Help management create the department’s budget
  • Address customer issues and complaints
  • Schedule regular maintenance and cleaning of facilities
  • Meet regularly with upper management to stay informed on company issues
  • Oversee security of the facility

Requirements and skills

  • Work experience as a Duty Manager or similar management role
  • Previous experience in the industry preferred
  • Customer service experience
  • Knowledge of cash management and bookkeeping procedures
  • Team management skills
  • Strong organizational skills

About JW Marriott Hotel Kolkata

Experience the resplendent JW Marriott Hotel Kolkata, a 5-star accommodation with understated elegance and sophistication. Located 16 kilometers from Netaji Subhash Chandra Bose Airport, our hotel is almost equidistant from the airport and the city's old business district. Well-appointed rooms and suites are spacious and offer premium amenities. Four distinctive dining options include an inspired Asian restaurant and an edgy discotheque offering vibrant nightlife. The holistic Spa by JW offers a host of therapies to help you relax. Renowned JW personalized service, coupled with one of the largest ballrooms in the city, make our hotel an ideal destination for weddings, corporate and social events. Expansive indoor and intimate outdoor event space includes a distinctive boardroom with modern facilities, five lavish studios and an elegant bridal room that offers the perfect place to don bridal finery. Intuitive service and luxurious surroundings ensure a memorable stay at JW Marriott Hotel Kolkata in India.