Front Office Associate

We The Zuri White Sands, Goa Resort & Casino is hiring dynamic, energetic, passionate and experienced candidate for the position of Front office associate.

Job Responsibilities of front office associate:

-Performing all check-in and check-out tasks.
-Managing online and phone reservations.
-Respond to clients’ complaints in a timely and professional manner.
-Upsell additional facilities and services, when appropriate.
-Maintain updated records of bookings and payments.

Requirements and skills:

-Work experience as a Hotel Front Desk Agent, Receptionist or similar role
-Excellent communication and organizational skills.
-Ability to observe business etiquette and maintain a professional appearance.
-Exceptional ability to create a welcoming environment.