Overview
“We The Taj Mahal Palace, Mumbai is hiring a dynamic, energetic, passionate, and experienced candidate for the position of Front Office Executive.”
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Job Responsibilities of Front Office Executive:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests’ payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Front Office Executive Requirements:
- Minimum 2 years hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
About The Taj Mahal Palace, Mumbai
The Taj Mahal Palace opened in Mumbai, then Bombay, in 1903, giving birth to the country’s first harbour landmark. The recently trademarked flagship hotel overlooks the majestic Gateway of India. This legendary hotel in Mumbai has played host to kings, dignitaries and eminent personalities from across the globe, and is acknowledged as a world leader in hospitality. Each of the rooms 285 rooms & suites are a striking blend of nostalgic elegance, rich history and modern facilities. Strategically located in Mumbai’s prime historical and commercial hub, The Taj Mahal Palace is walking distance from Colaba Causeway, known for its touristy tiny roadside shops. The city’s financial hub, parliament, stadium, offices and shopping districts are all located within close proximity; as is a flourishing art and heritage precinct with must visit museums, art galleries, churches and synagogues. The airports are an hour away. For those who would like to experience fine dining in style, we host 9 of the city’s most acclaimed restaurants and bars, renowned for delectable cuisines from India, Europe, the Middle East and the Orient. Relish authentic Indian cuisine at Masala Kraft; world famous Japanese dishes at Wasabi by Morimoto; exquisite Eastern Mediterranean food at Souk and Chinese at Golden Dragon. Dine all day at Shamiana and choose from the exotic range of sumptuous desserts at La Patisserie. Unwind with a refreshing meal at Aquarius, the poolside restaurant in Mumbai; and visit the stylish Harbour Bar. Signature experiences such as the afternoon tea at Sea Lounge and private dining at the Chef’s Studio make your stay with us truly memorable. Mumbai’s original luxury hotel has 11 newly refurbished halls and venues, ideal for occasions ranging from formal meetings to elaborate weddings. The Ballroom, spacious enough for 450 guests, is perfect for conferences and grand private events. You could opt for a private dinner or yacht party if you are looking to entertain in true style. Our globally acclaimed Golden Keys Concierge would be happy to help, and caters to all your requirements in the city. Come, experience the legend.