Front Office Executive

We Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is hiring dynamic, energetic, passionate and experienced candidate for the position of Front Office Executive.

Job Responsibilities of Front Office Executive:

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests’ payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Front Office Executive Requirements:

• Minimum 2 years of working experience as a Front office Supervisor, Executive or relevant position.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.