Overview

We ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is hiring dynamic, energetic, passionate and experienced candidate for the position of Housekeeping Supervisor.

Responsibilities

  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff on a daily basis
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas

Requirements and skills

  • Work experience as a Housekeeping Supervisor or similar role
  • Hands-on experience with cleaning and maintenance tasks for large organizations
  • Ability to use industrial cleaning equipment and products
  • Excellent organizational and team management skills
  • Stamina to handle the physical demands of the job
  • Flexibility to work various shifts, including evenings and weekends
  • High school diploma is a plus

About ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Located on the cusp of business district & the city, ITC Royal Bengal is an ode to the region’s cultural heritage and lineage. It offers 456 rooms & suites, 82 service apartments, 5 dining destinations, 5,630 sqm of banqueting space & a luxury spa. This monumental, magnificent edifice towers over Kolkata’s skyline and blends fine European and indigenous architecture with contemporary design. Envisioned and created with royalty in mind – the luxury of immense space, the burnished gleam of aristocratic décor and the hushed elegance of a noble home, the hotel celebrates the finest expressions of Bengal.ITC Royal Bengal will be operational as per administrative and Government guidelines. In response to the current circumstances surrounding the COVID-19 pandemic some hotel services like (not limited to) swimming pool, spa services, restaurant seating capacity, operational hours of select restaurants, banqueting capacity, visitor policy may be curtailed.